Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can identify you personally. For detailed information on the topic of data protection, please refer to our Privacy Policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Notice to the Responsible Party” in this Privacy Policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This may include data that you enter into a contact form, for example.

Other data is automatically collected or with your consent when you visit the website by our IT systems. These are mainly technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access this website.

How do we use your data?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other inquiries.

What rights do you have regarding your data?

You have the right to request information about the origin, recipients, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of processing your personal data. Additionally, you have the right to file a complaint with the responsible supervisory authority.

For further questions regarding data protection, you can always contact us.

Analysis Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically evaluated. This is mainly done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the host’s servers. This may primarily include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The external hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR). If consent has been requested, the processing is carried out solely based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of TDDG. The consent can be revoked at any time.

Our host(s) will process your data only to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following host:

Namecheap, Inc.
4600 East Washington Street, Suite 300
Phoenix, AZ 85034, USA

Order Processing

We have concluded a contract for order processing (AVV) to use the aforementioned service. This is a legally required contract that ensures the service provider processes personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and how we use it. It also explains how and for what purpose this occurs.

We would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Notice to the Responsible Party

The responsible party for data processing on this website is:

HEPTAGEAR Co., Ltd. (BVI)
Sea Meadow House
P.O. Box 116
Road Town, Tortola
British Virgin Islands

Phone: +49 1567 9742869
Email: info@heptagear.com

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage duration is mentioned within this privacy policy, your personal data will remain with us until the purpose of data processing no longer applies. If you submit a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, provided that we do not have any other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special categories of data are processed according to Art. 9 para. 1 GDPR. In the case of explicit consent for the transfer of personal data to third countries, the data processing also takes place based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing will also take place based on § 25 para. 1 TDDG. The consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or to carry out pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if it is required to fulfill a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing may also take place based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR. The specific legal bases will be informed in the following sections of this privacy policy.

Recipients of Personal Data

In the course of our business activities, we collaborate with various external parties. In some cases, it is necessary to transmit personal data to these external parties. We only disclose personal data to external parties when it is required for the fulfillment of a contract, when we are legally obligated to do so (e.g., transmission of data to tax authorities), when we have a legitimate interest in the disclosure according to Art. 6 para. 1 lit. f GDPR, or when another legal basis permits the data disclosure. When using processors, we only disclose our customers’ personal data based on a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke any consent you have given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases as Well as to Direct Marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RELEVANT LEGAL BASIS FOR THE DATA PROCESSING IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGAL REASONS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

Direct Marketing Objection

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING AT ANY TIME; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Complaint Right at the Competent Supervisory Authority

In the event of violations of the GDPR, the affected persons have the right to lodge a complaint with a supervisory authority, particularly in the member state of their usual residence, their workplace, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract, transferred to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Access, Correction, and Deletion

Within the framework of the applicable legal provisions, you have the right to receive free information about your stored personal data, its origin, recipients, and the purpose of data processing at any time. You also have the right to request the correction or deletion of this data. You can contact us at any time regarding this and other questions regarding personal data.

Right to Restriction of Processing

You have the right to request the restriction of processing your personal data. You can contact us at any time regarding this. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of the personal data stored by us, we generally need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/ is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing your personal data instead of deletion.
If you have objected according to Art. 21 para. 1 GDPR, a balance must be struck between your and our interests. As long as it is not yet clear whose interests outweigh, you have the right to request the restriction of processing your personal data.

If you have requested the restriction of processing your personal data, these data – apart from their storage – may only be processed with your consent or to establish, exercise, or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the “https://” in the address bar of your browser and the lock symbol in your browser’s address bar.

When the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Advertising Emails

The use of contact data published within the scope of the imprint obligation to send unsolicited advertising and informational materials is hereby objected to. The operators of the site expressly reserve the right to take legal action in the case of unsolicited advertising information being sent, such as spam emails.

4. Data Collection on This Website

Contact Form

If you send us inquiries via the contact form, the data you provide in the inquiry form, including the contact details you provided, will be stored by us for the purpose of processing the request and for the case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your inquiry relates to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if it has been requested; consent can be revoked at any time.

The data you provide in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after processing your request has been completed). Mandatory statutory provisions – especially retention periods – remain unaffected.

Inquiry via Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not share this data without your consent.

The data you send to us through contact requests will remain with us until you request deletion, revoke your consent for storage, or the purpose for the data storage no longer applies (e.g., after the issue has been resolved). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

5. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. No other data will be collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not share it with third parties.

The processing of the data entered into the newsletter registration form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke your consent for the storage of data, the email address, and their use for sending the newsletter at any time, for example, via the “Unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the withdrawal.

The data you have provided for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter, either by us or the newsletter service provider, and will be deleted from the newsletter distribution list after cancellation of the newsletter or after the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion as part of our legitimate interest under Art. 6(1)(f) GDPR.

Data that has been stored for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be combined with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest under Art. 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

6. Plugins and Tools

YouTube

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our pages that embeds YouTube, a connection to YouTube’s servers is established. The YouTube server is informed of which of our pages you have visited.

Furthermore, YouTube may store various cookies on your device or use similar technologies for recognition (e.g., device fingerprinting). This allows YouTube to obtain information about visitors to this website. These data are used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud. The collected data are also processed in the Google advertising network.

If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube serves the purpose of presenting our online offerings in an appealing way. This constitutes a legitimate interest under Art. 6(1)(f) GDPR. If consent was requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDG, to the extent that consent involves the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as per the TDDG. Consent can be revoked at any time.

Further information on how user data is handled can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=en.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States that ensures compliance with European data protection standards in data processing in the USA. Every company certified under the DPF is committed to adhering to these data protection standards. You can find more information here: https://www.dataprivacyframework.gov/participant/5780.

Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can embed maps on our website.

To use the features of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. When Google Maps is enabled, Google may use Google Fonts to display the fonts uniformly. When Google Maps is accessed, your browser loads the required web fonts into its cache to display text and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and ease of finding the locations we list on the website. This constitutes a legitimate interest under Art. 6(1)(f) GDPR. If consent was requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDG, to the extent that consent involves the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as per the TDDG. Consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on how user data is handled can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.